Terms of Service

Last updated: March 24, 2026

These Terms of Service ("Terms") govern your access to and use of SignalBridge ("the Service"), operated by SignalBridge ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement and have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

SignalBridge provides AI-generated investability scores and analysis for startups and companies. Scores are generated using publicly available information processed through artificial intelligence (Anthropic's Claude API) and third-party data enrichment sources.

Scores and analysis are provided for informational purposes only. They do not constitute investment advice, financial guidance, legal advice, due diligence reports, or professional recommendations of any kind. You acknowledge that AI-generated outputs may contain errors, inaccuracies, omissions, or reflect outdated information.

3. Accounts and Authentication

You must sign in with a valid Google or GitHub account to access authenticated features. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@signalbridge.app if you become aware of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms, exhibit abusive behavior, or remain inactive for an extended period.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable law
  • Attempt to reverse-engineer, decompile, disassemble, or extract the source code, algorithms, or models underlying the Service
  • Scrape, crawl, or extract data from the Service in bulk or through automated means outside of the provided API
  • Circumvent, disable, or interfere with rate limits, access controls, or security features
  • Misrepresent AI-generated scores as human-written investment research, professional analysis, or due diligence reports
  • Use the Service to generate misleading or fraudulent content
  • Share, redistribute, or sublicense API keys or access credentials to third parties
  • Use the Service in a manner that could damage, disable, overburden, or impair the Service or interfere with other users
  • Resell, redistribute, or commercially exploit scores, analysis, or enrichment data without our prior written consent

5. Subscriptions and Billing

5.1 Plans and Pricing

The Service offers the following tiers: Free (3 scores/month), Starter ($19/month, 15 scores), Pro ($49/month, unlimited scores and API access), and Enterprise (custom pricing). We reserve the right to modify pricing with 30 days' notice to affected subscribers.

5.2 Billing and Renewal

Paid subscriptions are billed monthly through Stripe (a PCI DSS Level 1 certified payment processor) and automatically renew unless cancelled. We do not receive or store your payment card details. You may cancel at any time through the billing portal. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period.

5.3 Usage Limits

Each tier has defined scoring limits that reset monthly. Unused scores do not carry over. Rate limits (including 5 requests per minute per IP) apply to all tiers to ensure fair use and service stability.

6. API Terms

API access is available to Pro and Enterprise subscribers. The following additional terms apply to API usage:

  • API keys use the sb_ prefix and must be kept confidential. You are responsible for all activity under your API keys.
  • We reserve the right to revoke API keys that are abused, shared publicly, or used in violation of these Terms, without prior notice.
  • API responses are subject to the same disclaimers as the web interface — scores are informational only and may contain inaccuracies.
  • No service level agreement (SLA) is provided for API availability unless separately agreed in writing under an Enterprise agreement.
  • Batch scoring via /api/v1/bulk is available to Enterprise tier only (maximum 10 companies per request).

7. Intellectual Property

7.1 Our Property

The Service, including its design, software, algorithms, scoring methodology, enrichment pipeline, and documentation, is owned by SignalBridge and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand elements.

7.2 Your Content

You retain ownership of the data you provide to the Service (such as company names, theses, reviews, and comments). By using the Service, you grant us a limited, non-exclusive license to process your inputs solely for the purpose of delivering and improving the Service.

7.3 AI-Generated Outputs

Scores, analysis, and other AI-generated outputs are provided to you under a non-exclusive, non-transferable license for your internal use. You may reference scores in your own work but may not represent them as human-authored analysis or redistribute them commercially without our written consent.

8. Third-Party Data and Services

The Service incorporates data from third-party sources including Crunchbase, LinkedIn (via Proxycurl), GitHub, Twitter/X, ProductHunt, NewsAPI, npm, Hacker News, Y Combinator, and others. This data is provided "as is" from those sources.

We do not guarantee the accuracy, completeness, timeliness, or reliability of any third-party data. Third-party data may be subject to those providers' respective terms of service and use restrictions. Enrichment data reflects information available at the time of scoring and may not reflect current conditions.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

  • The Service will be uninterrupted, error-free, or available at all times
  • AI-generated scores or analysis will be accurate, complete, current, or reliable
  • Third-party data sources will be available or return accurate information
  • The Service will meet your specific requirements or expectations
  • Any errors in the Service will be corrected within any particular timeframe

You expressly acknowledge that scores are generated by artificial intelligence and may contain errors, hallucinations, biases, or outdated information. Scores do not replace professional due diligence, investment analysis, or expert advice. Any reliance on scores or analysis is at your sole risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIGNALBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM INVESTMENT DECISIONS, HIRING DECISIONS, BUSINESS DECISIONS, OR ANY OTHER DECISIONS MADE IN RELIANCE ON THE SERVICE — REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations in this section apply to the fullest extent permitted by law in the applicable jurisdiction. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless SignalBridge and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service in violation of these Terms or applicable law
  • Your violation of any third-party rights
  • Content you submit to or through the Service

This indemnification obligation does not apply to the extent that the claim arises from our gross negligence, willful misconduct, or breach of these Terms. If you are a consumer in a jurisdiction where indemnification clauses are restricted by law, this section applies only to the extent permitted by applicable law.

12. Termination

You may terminate your account at any time by deleting it through your account settings or by contacting support@signalbridge.app. We may suspend or terminate your access to the Service at any time, with or without cause, upon notice to you (except in cases of egregious violation, where immediate termination without notice may be necessary).

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 7, 9, 10, 11, 14, and 15) will survive.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, internet or telecommunications failures, third-party API outages or changes (including Anthropic, Stripe, or enrichment data providers), cyberattacks, pandemics, or other force majeure events.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, it shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall take place in Delaware or remotely, at the election of the non-initiating party.

CLASS ACTION WAIVER: YOU AND SIGNALBRIDGE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights. Either party may also bring claims in small claims court if the claim qualifies.

EU/EEA/UK consumers: If you are a consumer residing in the European Economic Area, United Kingdom, or Switzerland, the mandatory arbitration and class action waiver provisions above do not apply to you. Disputes will be resolved in accordance with the consumer protection laws of your country of residence, and you retain the right to bring claims in the courts of your habitual residence.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SignalBridge regarding the Service and supersede all prior agreements, understandings, and communications.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

16. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify registered users via email at least 30 days before the changes take effect, except where changes are required by law, court order, or to address an urgent security concern, in which case changes may take effect immediately. The "Last updated" date at the top of this page indicates when these Terms were last revised. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact us at:

  • Email: support@signalbridge.app